WILLIAMSON – The Mingo County Commission declared the week of April 10 – 16 to be National Telecommunications Week at a regular meeting held last Wednesday.
Doug Goolsby, with Mingo County Emergency Management approached the commission to request that this week be formally declared National Telecommunications Week.
Goolsby stated, “It is National Telecommunications week again…If you would, I would like for you to think for a minute… Who are you going to call when a loved one is taking their last breath or you need firefighters…your store where you earn your livelihood is being robbed…Who are you going to call? These are just a few examples. These men and women are trained professionals. They are not just phone operators… They do a lot more than just answer a phone. They are trained individuals. They can give a caller emergency assistance over the phone… There is so much that we take for granted when we call them. They might answer the phone for your call but they have to dispatch the responding agencies and ensure that they arrive safely…There have been times when our communicators have answered the phone and it has been their loved ones that needed an ambulance and before an ambulance could get there; they perished. They work holidays, 24 hours a day, seven days a week, 365 days a year. They are trained professionals, they don’t just answer telephones.
Commissioner Diann Hannah read the proclamation declaring the week of April 10 – 16 to be National Telecommunications Week.
Commissioner Greg “Hootie” Smith made a motion to approve the proclamation and it was approved unanimously.
Following the approval, Hannah stated, “You are right Doug. It is a big deal when you are taking a call and it is your mom or dad, brother or sister.”
Goolsby also posted a letter in support of National Telecommunications Week on social media, thanking the men and women for their service and dedication.
In the letter, Goolsby states, “Every year during the second week of April, the telecommunications personnel in the public safety community, are honored. This week-long event is a time to celebrate and thank those who dedicate their lives to serving the public. These weeks is so everyone can be made aware of their hard work and dedication and perhaps show appreciation.”
The letter continues stating, “I’ve always said a 9-1-1 Telecommunicator is where the emergency response begins and ends. …You guide responders to the scene of the emergency, instruct people what to do, give medical instructions, talk someone through giving CPR, help capture criminals from the information which you are given, have to be caring, supportive and strong at all times. But sometimes you don’t get appreciated, respected, or even get a thank you. This is why we need do our best to make sure they know the job they do is so important, that they are needed, and that they have a huge role in everyone’s lives, that the role they take on each day makes such an impact on our communities.”
To learn more about National Telecommunications Week visit http://www.npstw.org/.
(Courtney Pigman is a news reporter for the Williamson Daily News. She can be contacted at [email protected], or at 304-235-4242 ext. 2279.)